INTRODUCTION

After more than a decade of operation, Phuc Lam General Hospital – the first facility established in the system – has become a trusted medical address, ranking among the top 3 private hospitals and top 5 hospitals overall in Hanoi in terms of service quality. Moving forward, Phuc Lam General Hospital is rapidly expanding its network of healthcare facilities nationwide, making high-quality medical services more accessible to people across the country. This mission is strongly supported by a $26.7 million investment from the prestigious VinaCapital investment fund in August 2020.

Phuc Lam General Hospital brings together a team of highly qualified doctors and healthcare professionals, recognized for their medical expertise and commitment to patient care.

Over the years, the hospital has built a strong reputation for its high standards in diagnosis, treatment, and patient services. With advanced infrastructure, modern medical equipment, and a team of compassionate and skilled physicians, Phuc Lam ensures exceptional healthcare quality. The hospital consistently ranks at the top in terms of service quality, according to the 83 strict evaluation criteria set by the Hanoi Department of Health.

Phuc Lam General Hospital has also been trusted as an “extended arm” of central hospitals, with the mission of delivering reliable medical services and contributing to easing the burden on public healthcare. Patients choose to be treated here not only because of trust but also due to the hospital’s attentive and dedicated service. The patient satisfaction rate reaches an impressive 99.9%.